{"id":417,"date":"2025-06-25T07:41:32","date_gmt":"2025-06-25T07:41:32","guid":{"rendered":"https:\/\/hakali.fi\/?page_id=417"},"modified":"2026-01-30T05:17:21","modified_gmt":"2026-01-30T05:17:21","slug":"toimitusehdot-2","status":"publish","type":"page","link":"https:\/\/hakali.fi\/en\/toimitusehdot-2\/","title":{"rendered":"Delivery terms"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"417\" class=\"elementor elementor-417\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7326954c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7326954c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12fe762\" data-id=\"12fe762\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10d672c9 elementor-widget elementor-widget-text-editor\" data-id=\"10d672c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><h2><span style=\"color: #ffffff;\">Delivery terms<\/span><\/h2><p>Hakali Pro Oy 3529390-7 (hereinafter the online store) sells products to private individuals in Finland. We reserve the right to change delivery terms and prices. Product prices include value-added tax (VAT).<\/p><p>Online store contact details<\/p><p>Email: hakalipro.oy@gmail.com<br \/>Phone: +358503697558<br \/>Postal address: Makasiininkatu 3, 53130 Lappeenranta<\/p><p>Ordering<\/p><p>Products are selected on the website by adding them to the shopping cart. The order is placed by paying for the contents of the shopping cart in the online store\u2019s checkout. By placing an order, you accept these terms of delivery, the product prices, and the shipping costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation will show the ordered products and the price.<\/p><p>Payment<\/p><p>The online store\u2019s payment service provider is Visma Pay (Visma Payments Oy, business ID 2486559-4), which is registered in the payment institution register maintained by the Finnish Financial Supervisory Authority. Payment is made through Visma Pay\u2019s online service, and Visma Pay or Visma Payments Oy will appear as the payee on your bank statement and invoice. Visma Pay forwards the payments to the online merchant.<\/p><p>In addition, payment services are provided by Flatpay ApS \u2013 branch (business ID 3327270-7), which offers card payment services.<\/p><p>Payment is secure, as all transaction-related information is transmitted using an encrypted connection so that no external party can see the details of the payment.<\/p><p>The contract is formed between the online store and the customer. The online store is responsible for all obligations related to the transaction.<\/p><p>Read more about Visma Pay: https:\/\/www.vismapay.fi\/<\/p><p>Payment methods<\/p><p>Through Visma Pay and Flatpay services, you can pay using online banking credentials, digital wallets, payment cards (credit\/debit), invoice, or installment payment. The available payment methods include: OP Financial Group, Nordea, Danske Bank, Oma Savings Bank, Savings Bank, Aktia, local cooperative banks, S-Bank, \u00c5landsbanken, MobilePay, Siirto, Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard.<\/p><p>MobilePay (A \u20ac2 payment method surcharge applies): You can pay with your MobilePay wallet if you have enabled online store payments in the app settings. Payments made with MobilePay are charged to the payment card linked to your wallet. If charging the payment card fails, MobilePay payments cannot be used in the online store.<\/p><p>OP Invoice (A \u20ac3 payment method surcharge applies) \u2013 A flexible way to pay for online purchases. Available for customers of all banks. With OP Invoice, you can make purchases up to \u20ac5,000 and pay them interest-free within 45 days. If you wish, you can split the invoice into multiple installments. Your purchases are displayed in one place, making it easy to keep track of your spending. The credit limit helps you keep spending within your desired limits. You will receive invoices conveniently by email. In our online service, you can view information about your OP Invoice usage and the total amount of your purchases. You can use OP Invoice if you are over 20 years old, financially capable, and have online banking credentials from a Finnish bank. More information about OP Invoice can be found at: https:\/\/www.op.fi\/henkiloasiakkaat\/paivittaiset\/maksaminen\/op-lasku<\/p><p>Visma Pay payment service contact details<\/p><p>Visma Payments Oy (Business ID 2486559-4)<br \/>Email: helpdesk@vismapay.com<br \/>Phone: +358 9 315 42 037 (weekdays 9 a.m.\u20134 p.m.)<br \/>Postal address: Brahenkatu 4, 53100 Lappeenranta<\/p><p>Flatpay payment service contact details<br \/>Flatpay Aps \u2013 Branch (Business ID 3327270-7)<br \/>Email: info@flatpay.fi<br \/>Phone: 09 424 567 67<br \/>Postal address: Kutomotie 2, 3rd floor, 00380 Helsinki<\/p><p>Delivery<\/p><p>Orders are shipped on weekdays. The delivery time for products in stock is usually 3\u20135 business days. If the products are made-to-order, the delivery time is usually 1\u20133 weeks. Shipping costs depend on the selected delivery method, possible additional services, and the weight and size of the order. You can see the shipping costs in the online store checkout before the final confirmation of the order.<\/p><p>The total production and delivery time for separate custom orders is usually approximately 2\u20133 months.<\/p><p>The customer is responsible for ensuring that the delivery address and contact details are correct. The customer is responsible for any delivery issues or additional costs caused by incorrect information.<\/p><p>If a product is lost or damaged during delivery, this must be reported without delay, but no later than within 14 days to the online store. Damaged packages must be reported immediately to the company responsible for the delivery.<\/p><p>Returns<\/p><p>The online store customer has a 14-day exchange and return right in accordance with consumer protection law. The customer has the right to exchange or return part or all of the products in the order. Returned or exchanged products must be in their original packaging and in saleable condition. If you wish to return or exchange products, please first contact the online store and request return instructions. Please include your name, contact details, and bank account number for any possible refund.<\/p><p>The customer is responsible for the delivery and shipping costs of the return unless otherwise agreed separately. Original shipping costs are not refunded in return cases.<\/p><p>Order cancellation, liability for defects, and complaints<\/p><p>Before the order is delivered, it can be cancelled with a written notice by email.<\/p><p>The online store has a statutory liability for defects in the products sold. In complaint cases, we ask you to contact our customer service. The consumer has the right to submit any disputes to the Consumer Disputes Board for resolution.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Toimitusehdot Hakali Pro Oy 3529390-7 (j\u00e4ljemp\u00e4n\u00e4 verkkokauppa) myy tuotteita yksityishenkil\u00f6ille Suomeen. Pid\u00e4t\u00e4mme oikeuden toimitusehtojen ja hintojen muutoksiin. Tuotteiden hinnat sis\u00e4lt\u00e4v\u00e4t arvonlis\u00e4veron. Verkkokaupan yhteystiedot S\u00e4hk\u00f6posti: hakalipro.oy@gmail.comPuhelin: 050 369 7558Postiosoite: Makasiininkatu 3, 53130 Lappeenranta Tilaaminen Tilattavat tuotteet valitaan verkkosivuilla lis\u00e4\u00e4m\u00e4ll\u00e4 ne ostoskoriin. Tilaus l\u00e4hetet\u00e4\u00e4n maksamalla ostoskorin sis\u00e4lt\u00f6 verkkokaupan kassatoiminnossa. Tehdess\u00e4si tilauksen hyv\u00e4ksyt n\u00e4m\u00e4 toimitusehdot, tuotteiden hinnat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-417","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Toimitusehdot -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hakali.fi\/en\/toimitusehdot-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Toimitusehdot -\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Toimitusehdot Hakali Pro Oy 3529390-7 (j\u00e4ljemp\u00e4n\u00e4 verkkokauppa) myy tuotteita yksityishenkil\u00f6ille Suomeen. 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